Service Work Order
Module
© Copyright 2006 BIT Marine Software, Inc.
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The Service Work Order module give you the capability of tracking your
customers boats, motors and trailers, as well as ancillary gear, the work
performed on them, and the technicians who performed the work. The
work order is priced correctly according to your own specifications, and it is
posted to the general ledger in the accounts you designed for it.
Warranties are tracked from inception to final payment, and warranty
receivables are created automatically when the work order is closed.
Use the Technician Efficiency reports to determine the hours you are billing
vs the hours you are paying for.
- Track service history
- Recommend future services
- Record billable & actual
technician hours
- Mail thank you letters to
customers
- Generate call lists for future
service
- Use 'Package Parts' to define
assemblies of parts for specific
jobs
- Create reports from any file
- Interface with industry standard
flat rate files
- Job costing
- Track internal work orders
- Work in Progress reports
- Turn repetitive work orders into
'canned jobs'
- Instantly review service
history for a unit or customer
- Use standard job
descriptions to reduce typing
- Create insurance estimates
- Automatically add Shop
Supplies, Hazmat charges
etc to work order
- Service history stays with the
boat if sold
- Interface with Mercury,
Yamaha, Bombardier
Electronic Parts Catalogs
- Multiple tasks on a work order
- Special orders created from
the work order screen
- Deposits entered directly into
the work order